Profile management


Recommendations are a great way to say thanks to people you've worked with, and help them get cast in future projects.

To keep recommendations as meaningful as possible, you can only recommend people who you have a connection with on StarNow, e.g:

  • You're connected to a Casting Professional, as you applied to one of their casting calls
  • You're connected to talent who applied to a listing you placed
  • You've exchanged messages with another member (note, if you have sent a message, but not received a response, you are not connected enough to be able to place a recommendation)
  • You're Facebook Friends on StarNow

If you receive a recommendation, you can respond and recommend that person in return.

If you're recommended by a Casting Professional, we'll add a 'CP' badge to that recommendation so it stands out.

Why should I recommend someone?

  1. Your recommendation will appear on their profile for others to read, helping them get cast in future projects.
  2. They'll probably recommend you back, helping your career too.

How will they know I've recommended them?

We'll send them an email with the good news. (If you don't want to receive recommendation alerts, you can update your email settings.)

Can I see who's recommended me?

Yes, simply click the 'Recommendations' link at the top of your profile.

I don't have any recommendations yet. How can I get some?

Recommend people you have worked with, apply to more castings (or place a casting, if you're a casting professional), act professionally at all times, and ask for a recommendation once your role or job has finished.

You can also ask your friends for recommendations if you have signed in using Facebook. Simply go to the my friends section of your profile and use the buttons at the top of the page to post to Facebook, or send individual friends a private message to ask for recommendations.

What if I have negative feedback?

If you're a casting professional and you've worked with someone who let you down, perhaps because they were unreliable or behaved unprofessionally, you can click the 'Report' link next to their profile in the area where you manage applicants (under My Listings).

The 'Report' link will take you to a page where you can leave negative feedback or report that member. The feedback will appear in your notes if the member applies to your future castings. It won't appear on their profile.

Reporting the member will alert our Customer Success team and we will review your report.

How do I delete recommendations?

View your profile and click “Recommendations”, then click on the x on the right hand side of any recommendation to delete it.

Deleted recommendations are permanently removed from your profile and subtracted from your recommendation count.

Has the recommendation process changed?

Yes, it has. For a period of time, it was possible to recommend other members, even if you hadn't connected directly with them via StarNow.

We've changed that, as we feel it means the recommendations that members do get will be more meaningful and help them get cast!

If you received a recommendation from someone you are not directly connected to, for now that recommendation will remain on your profile.

If you want to touch base with positive feedback on a member's profile, but haven't connected with them before, you can still leave a comment on their profile, e.g 'great showreel – your angry scene was amazing!'

Has this answered your question? If not, please contact us