StarNow memberships

Billing information

Recurring billing

All amounts are billed in Great Britsh pounds, Euros, U.S. dollars, or Australian dollars at the beginning of each subscription term and will appear on your credit card statement as 'StarNow Limited (starnow.com)'

Your StarNow subscription will renew automatically at the end of your subscription term. It will continue to renew automatically and you will be billed on the same schedule until you choose to cancel. To change or cancel your subscription at any time, go to www.starnow.com/member/subscription or email contact@starnow.com.

In order to offer you a continuous subscription, we securely store your payment details for subscription renewal purposes. For members over 18 years old, you may also use your saved payment details to resubscribe or purchase StarNow credits. By clicking on 'Pay now' or 'Subscribe' you are accepting that we may store your payment details.


You have the right to cancel your subscription at any time. To cancel or change your subscription, go to www.starnow.com/member/subscription or email contact@starnow.com at least 24 hours before your next payment is due.

If you decide to cancel, you may use your subscription until the end of your current subscription term; your subscription will not be renewed after your current term expires and no further subscription payments will be taken. No partial or prorated refunds will be given for unused portions of your subscription term.


You have the right to cancel your subscription with StarNow and claim a refund of your first subscription payment within the first 30 days of your subscription. Please note that any application for an audition, casting or job that you have applied for will be automatically removed if your subscription is refunded.

Refunds will not be given outside the first 30 day period or for subsequent payments; however you can cancel your subscription at any time to prevent future recurring charges. To cancel your Subscription, go to www.starnow.com/member/subscription.

No partial refunds will be given for unused portions of your subscription term, for membership upgrades or downgrades, or for any other reason. If StarNow removes your membership due to a breach of our terms or policies, no refund will be given.

Any refunds given at our discretion outside of this policy will be subject to an administration fee charged by our billing agent.