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Client Services / Personal Assistant

Client Services / Personal Assistant

New South Wales, Australia
Listed by View details
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Survival Job

Film & Television Agency is seeking a skilled Client Services Coordinator that can also wear the hat of personal assistant to the CEO providing an exceptional customer experience to our clients and help make every interaction with us count.

You will do this by delivering our core products and services whilst supporting your portfolio of clients with updates and bookings of video content creation.


Establish partnerships with clients by monitoring performance metrics, arranging regular check-ins and help maximize the utility of their investment whilst they're subscribed to our production plan packages.
Look for business development opportunities to generate revenue by upselling products and features to existing and new clients.
Proactively maintain account plans.
Organically grow accounts by creating long-lasting relationships.
Take the lead from the sales division on large accounts when necessary.
Partner with internal departments to execute sales and product strategies as the company introduces enhancements to existing services and/or releases new products.


Ideally someone with 5-10 years of experience in client management & retention in advertising, media, marketing, video production companies, agencies, and content platforms.
Experienced in partnering with large brands, and has a proven track record of managing an extensive client portfolio.
Skilled in building positive, lasting relationships with clients.
Expert in utilising presentations and excellent writing skills.
An initiative-taker, enthusiastic and dedicated to the highest standard of customer service and support.
A fast learner, logical thinker and problem-solver.
Strong at planning, organising and completing tasks stress free.

Job Type: Full-time

Salary: $40,000.00 to $52,000.00 /year

Job payment

Paid - Salary $40,000 - $52,000 per year

Client Services / Personal Assistant

Anyone, aged 18 and over

Applications closed 1 November 2019.

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Listing created: 6 August 2019
Applications closed: 1 November 2019
Casting #1024267
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