Last Updated: June 30th, 2023
For the purposes of the EU General Data Protection Regulation ("GDPR"), if you are based in the European Union, StarNow is both a controller and processor of your personal information.
StarNow collects personal information about you through your use of the services and the Website, including:
StarNow may also receive personal information about you indirectly from another StarNow user who has included your details on their account profile (as a close contact).
If StarNow is unable to collect personal information from you or you do not provide requested information, your use of StarNow's services may suffer from reduced functionality, and certain features of the service may be disabled or unavailable to you.
You agree that StarNow may process your personal information:
If you are a resident of the EU (including the United Kingdom), you also have the right to:
Please note that where StarNow is not, or is no longer, in a position to identify you within the information we hold (including because of any de-identification techniques we may have employed), then your rights as described above shall not apply.
StarNow will respond to any request made in respect of the above in accordance with the GDPR where you are resident of the EU (including the United Kingdom), in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles under the Privacy Act 1988 (Cth) if you are resident in Australia, and in all other instances in accordance with the Privacy Act 2020 (New Zealand).
StarNow will respond to any request made in respect of the above as soon as reasonably practicable, but in any case within 20 working days of a request, or an extended period where the requests are complex or numerous (in which case, we will inform you of such delay within 20 working days of the request).
If you make a request for StarNow to delete your personal information, and we no longer have a legitimate purpose to retain your data, we will securely delete your profile and personal data. Any back-up copies of your data will be archived out and deleted within 45 days of your request being actioned.
Despite the above, StarNow may:
In some cases our third party service providers will retain your personal information in accordance with their data retention and erasure policies. In cases where you request that your personal information is deleted from StarNow, we will work with those third party service providers to remove your personal information from their systems as well, on a reasonable endeavours basis.
You acknowledge and agree that, in respect of other person’s personal information (including the personal information of your close contacts) that you provide us with, authorise us to collect or upload into (or link to) your profile and make available within the StarNow Website, App and/or services, you will:
You consent to the rights of access, processing and disclosure on the basis specified above.
StarNow will collect, store, use or transmit your personal information securely using technical and administrative security measures as are reasonable in the circumstances and that reduce the risk of accidental or unauthorised loss, misuse, access, disclosure or alteration.
Please note that when providing personal information to StarNow via the Website, the transmission is not completely secure and will depend on your browser and internet settings. StarNow cannot guarantee the security of data transmitted to StarNow via its Website and any such transmission is at your own risk.
A cookie is a piece of information that is stored on your computer's hard drive, or on your mobile device. StarNow offers many features that are only accessible when cookies are enabled. Cookies also help us to remember your membership details and preferences.
If you visit StarNow with your browser settings adjusted to accept cookies, we understand that you want to use our products and services. However, you can disable cookies at any time.
StarNow may also use third party providers to provide certain services in connection with the StarNow Website, App and/or services. StarNow may disclose personally identifiable information to these third party service providers for the sole purpose of the provision of services to StarNow or to you, or in connection with your membership of StarNow.
A list of the categories of third party service providers StarNow uses to provide services in connection with the StarNow Website, App and/or services is provided below:
StarNow will only use trusted third party service providers for the sole purpose of the provision of the StarNow Website, App and services or in connection with your membership.
StarNow also uses third party remarketing cookies, in particular, Google AdWords. These remarketing services may place cookies on web browsers in order to serve ads based on past visits to our Website. This means you may see ads about our service across the Internet, specifically on the Google Content Network (GCN). This allows us to make special offers and market our service to those who are interested in our service, and only display ads that are relevant to you.
We respect your privacy and do not collect or store any personally identifiable information through Google AdWords or any other third party remarketing system.
If you do not wish to see ads from StarNow you can opt out in several ways:
Your email address or Facebook account is used to identify your membership, and to sign in to the site.
After registering with StarNow you will receive regular casting call update emails, containing casting calls and auditions matching your profile. You may also receive our email newsletters, account updates and information about StarNow features, and messages from other StarNow members.
You can easily unsubscribe from most of our emails, either by using the 'unsubscribe' link provided in the email, changing your notification settings on your profile or by contacting us using the information provided below. Please note that you won't be able to unsubscribe from some emails relating to important activity on your account (e.g. payment receipts, message notifications)
StarNow NZ LP
PO Box 6372, Marion Square
Our EU GDPR Representative is:
Rickert Rechtsanwaltsgesellschaft mbH
Our UK-GDPR Representative is:
Rickert Services Ltd UK
PO Box 1487
By default, your profile is set to public, which means that all personal information that you provide to StarNow NZ LP for inclusion in your personal profile (including all photos and film reels) will be collected and stored on our website to enable visitors to the Website and advertisers to view your profile, and your profile will also be accessible from search engines such as Google (unless you have set your profile to private).
Information We Collect
We collect personal information when you register with us for an account, when you use certain StarNow products or services, when you visit our websites, when you participate in a survey, when you ask to be included in an email or other mailing list, or when you submit your personal information to us for any other reason. We receive personal information from or on behalf of our customers in connection with our provision of products and services. We also receive personal information from subsidiaries, affiliates, business partners, and vendors.
Depending on how you interact with StarNow, in the last twelve (12) months, we may have collected the following categories of information as summarized below:
* Includes “sensitive personal information” as defined by the California Privacy Laws (not used or disclosed for any purpose requiring a consumer right to limit under the CPRA).
We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include:
Personal information does not include:
Use of Personal Information
We may use or disclose (to our customers, business partners, vendors, and others as required by law) the personal information we collect for one or more of the following business and commercial purposes:
StarNow will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. StarNow does not sell (as defined by the California Privacy Laws) your personal information.
StarNow may disclose your personal information for a business purpose to a third party with your consent or where required in order to provide products or services to you or our customers in accordance with federal and state law.
California Rights and Choices
The California Privacy Laws provide California residents with specific rights regarding their personal information. This section describes your California Privacy Laws rights and explains how to exercise those rights.
Access to Specific Information
You have the right to request that StarNow disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
You have the right to request that StarNow correct any inaccurate personal information about you that we maintain.
You have the right to request that StarNow delete your personal information that we collected and retained. However, due to the nature of the services that StarNow provides, we may be required to deny your deletion request due to legal and regulatory requirements and our contractual obligations with our vendors.
In general, we may deny your deletion request if retaining the information is necessary for us or our service providers to:
In the event that none of the above exceptions apply, we will delete your personal information from our records once we receive and confirm your verifiable consumer request for deletion.
Opt-Out of Sharing
Exercising Your Rights
To exercise the rights described above, please submit a verifiable consumer request to us by emailing firstname.lastname@example.org.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We will review the information that you provide for authenticity and veracity against our records in order to confirm your identity.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. We will not discriminate or retaliate against you for exercising the rights described above.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
If you have an account, we will deliver our written response to that account email. If you do not have an account, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. Where applicable, we will provide your personal information in a format is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.